WebPearson people share a common goal: to help people make progress in their lives through learning. We strive to do the same for our employees, by providing benefits that fit their lifestyle goals and priorities. Learn more about what it’s like to work for Pearson and search our job openings Report piracy WebFor documentation and support issues: Case reporting and tracking see the ServiceDirect application in this Connect portal; Application updates, see the Site system information application in this Connect portal; Frequently asked questions, see the Knowledge Base articles within ServiceDirect application in this Connect portal; Marketing materials, see …
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WebAug 12, 2015 · • Manage, direct and support Operations Services staff with a focus on team leadership, operational excellence, and continuous improvement • Manage and support IT Help Desk operation which... WebMar 22, 2024 · Most often, the purpose of a help desk is IT support, either to serve external customers or internal customers (employees) needing technical support. But some businesses broaden it to a more general term for a customer support, customer service, or customer advocacy team. A help desk might also refer to the software that a customer … WebDec 19, 2024 · As Director of the Customer Success division for Pearson School Assessments, I lead the Creative Learning Solutions, Customer Service and Support, Field Service, and Event Management departments. homestead in new jersey